044.乐x连锁超市规范-供应商审核(doc 24).docx

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1、工里8乐购Tradina1.aWandTeChniCa1.FOOd1.eaa1.COmDIianCeAUditIssue3.1January2008Contents内容AuditDetai1.s审核概要AuditSummary审核小结ProductInformation产品信息1. DOCUmentAUdit文件审核1.0Qua1.ityManagementSystem质量管理体系2.0Comp1.ain!hand1.ingandCustomerFocus投诉处理和以客户为中心3.0Interna1.AuditandCorrectiveAction内审和改善措施4.0PestContro1.由

2、古控制5.0PreventativeMaintenanceandEquipment维炉保养和设备6.0ForeignBodyContro1.s异物控制7.0Ca1.ibraiion校准8.0C1.eaning清洁9.0Medca1.Screening健康审查10.0WaterQua1.ity水质11.0Environment环境2.SiteAudit现场审核12.0RaWMateriaIS原料13.0Packaging包装材料14.0ProcessContro1.s加工控制15.0Fi1.1.ing,Pa函ng,StorageandDespatch充填，包奘，存放和发货16.0Personne

3、1.PremisesandEquipment-k.厂房和设备17.0Ethics道密规范Issue3.1(Jan2008)Page2ot24Tcsoo1.cgouT1.ATFood1.ega1.Comp1.ianceAuditProductinformation产品信息Items项目Information信息Productname产品名称SpecificationStandardName产品标准Ingredients配料表She1.f1.ife货架期Interna1.Package内包装OuterPackage外包装StorageCondition存放条件Otherinformation其他信

4、息Tcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.ian1.符合性Section章节NonConformanceandObservations审核不符合项及发现Y11区NTNA3.0Interna1.AuditandCorrectiveAction内审和改M1.feCorreciiveactionsandtime-sca1.esagreedIakJngintoaccountthenatureofthenon-conformance.根据不符合项的情况，确定合理的改善措施和完成时间表Correctiveactionsfo1.1.oweduptov

5、erifycomp1.etioninatime1.ymanner.对改苒措施的完成情况按时进行验证AVBCDEComp1.ant符合性Section章节NonConformanceandObservations审核不符合项及发现Y飞因因区因因区区NNA4.0PestContro1.虫VISMPestContractororsuitab1.ytrainedinterna1.staff由虫害控制公司的技术人员或受过相应培训的指定员工进行虫害控制Sitemapshowingthe1.ocationsandtypeofpestcontro1.有虫害控制布局图说明虫害控制肿类及位置Recordsofre

6、gu1.arinspectionandtreatment,detai1.ingrecommendations.定期对虫害控制的检查和处理进行记录,包括改进建议MSDSdatafor!hesafeuse.app1.icationandstorageofchemica1.s,whereappropriate,i当时所有化学药剂都有MSDS作为安全使用，应用及储存叁考Siteadequate1.yproofed.现场电封良好，害虫不易进入Drainsandopeningwindowfittedwithscreenstopreventpestentry.排水沟和窗户都有适当的纱网以昉止古虫进入Inco

7、mingrawmateria1.sthorough1.ycheckedonarriva1.forabsenceofpestinfestation,wereappropriate.适当时原料蕤收时会进行虫害检查Correct1.ysitedpermanent1.yoperationa1.e1.ectricf1.yki1.1.ersand/orperomoetraps.正确放宣常开的灭蝇灯和，或生化信息紊诱饵.AIVIBCIIDEITcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.iant符合性Section章节NonConformanceandOb

8、servations市椽不符合项及发现Y国凶因NNA5.0PreventativeMaintenanceandEquipmentIt1.HK养90tt务11Preventativemaintenanceschedu1.emp1.aceandrecordsofmaintenanceretained.制定了设备的维护和保养计划，保留记录Maintenance.inc1.udingtherep1.acingofbghtfittingsandg1.asscarriedoutinawaythatdoesnotjeopardiseproductsafetyand1.ega1.ity.维护保养时，包括更换照

9、明设施和玻璃或易碎塑料时，应采取指枪把对产品潜在的危害降到最能OutsicJecontractorsanda1.1.engineersmadeawareandadheretotheCompanyHygieneRu1.es.外来工作人员和所有工程技术人员都要遵守公司卫生制度EquipmentpositionedSOastogiveaccessunder,insideandaroundtorcaseofc1.eaningandscrvkng.(Xproper1.ysea1.edtothekxr.设备安装的地方周凰要易于清洁.或密封AVBCComp1.iant符合性Section章节NonConfo

10、rmanceandObservations审核不符合项及发现YNNA6.0ForeignBodyContro1.sM*ff1.M因1.1.Documentedprocedureinp1.aceforthemanagementofunp1.annedmaintenance(breakdowns)andntro1.recordsavai1.ab1.etodemonstratetheequipmentwas1.eftinac1.eanandsafeconditionpriortohandbacktoproduction.建立了未计划性的维怅(如突发故障)管理程序，记录显示在移交给生产部门时，设备维修

11、后进行了清洁和安全检查因Detai1.edprocedureinp1.aceforthehand1.ingofg1.assandhardc1.earp1.asticbreakagesinproduction,packingandstorageareas.在原料处理.准备，加工，包笠和Q存区域，应制定详细的书面程序处理玻璃及其他第碎物质的馥碎E1.G1.assauditscarriedoutatafrequencydeterminedbyriskassessmentandrecordsretained.根据风险评估，定期对玻璃进行检查，保留记录区A1.1.g1.assandhardc1.earp

12、1.asticitemsinproduction,packingandstorageareas1.istedonaregister.在原料处理,准备，加工，包装和贮存区域的所有玻璃和透明硬塑料都有登记Tcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.ian1.符合性Section章节NonConformanceandObservations审核不符合项及发现Y11区NTNA10.0WaterQua1.ity水质Documentedproceduresforwatersamp1.ing,inc1.uding1.imitsandto1.erance.

13、有对水样进行分析的程序，包恬测试项目和眼值SySIemSInp1.aceforthemanagementofnon-conformance.应建立不合格情况发生时处理方法ABVCDEComp1.iant符合性Section章节NonConformanceandObservations审核不符合项及发现YNNA11.0Environment环境因因凶因1.1.SitespecificEnvironmenta1.po1.icyinp1.ace,detai1.ingresponsibi1.ityformeeting1.egis1.ativerequirementsandhowthisismeasur

14、ed.建立的具体的环境政策,有具体的责任人负责符合法律要求和监测TheQua1.ityManagementsystemensuresEnvironmenta1.mattersaremanaged.质量管理体系应输保环境问题也包括在内NoseriousEnvironmenta1.issuesidentifiedinanyaudit,whichhavenotbeeneffective1.ymanaged.在任何蜜楼中,都没有发现尚未被解决的严索的环境问题NoEnvironmenta1.issuesidentifiedonthedayofaudit.亩核当天没有殁现环境问题ABCIDVTcsoo1.

15、ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.iant符合性Section节NonConformanceandObservations审域不符合Iii及发现YN13.0PaCkag1.ng包装WMU凶1.1.Proceduresinp1.aceforthecheckingofincomingpackagingmateria1.s按进货检脸程序进行包材进货检验.国PackagingSamP1.ing，IteStinginacrdanceWithschedu1.e,whereappropriate.适当时，按计划进行包材的抽样和测试因Storagecondit

16、ionsadequateandc1.ean.存放条件符合要求，并干净UStockrotationsystemsinp1.aceandadequate.建立了适当的库存周狗体系因Packagingsuitab1.ycoveredtoprotectfromtamination.包材密封完好避免污染因Obso1.eteoronnformingpackagingsuitab1.yquarantinedor1.abe1.1.edtopreventaccidenta1.use.不合格包材应适当标识和分开存放，防止意外使用因Partusedpackagingreturnedtostoressuitab1.y

17、protected没使用完的包材退回到仓库时要保护，交封得当ABICVDComp1.iant符合性Section章节NonConformanceandObservations审核不符合项及发现YNNA14.0ProcessContro1.s加冈U口Effectivepackagingremova1.proceduresp1.acetopreventtheriskofcontamination,wereappropriate.适当时.原料进入车间应去除外包装以避免污染Adequateproceduresinp1.aceIorthpassingofrawmateria1.sfrom1.owtohi

18、ghcarareas(e.g.Cannedbaggedmateria1.sJoenterviaU.VorSPraytunne1.s).把原料从低风险区转入高风除区时，应采用适当的控制程序(如，装在周转箱/袋里，经紫外灯照射或喷雾消击等)因Adequateproceduresinp1.aceiningredientpreparationareas(eg.knifea1.1.ocation,Wadechecks,sievechecksetc)tomanageproductsafety.应建立配料准备区适当的产品安全管理程序，如刀耳放置，刀片检查,暗网的检查等Tcsoo1.ogouT1.&TFood

19、1.ega1.Comp1.ianceAuditComp1.ian1.符合性Section章节NonConformanceandObservations审核不符合项及发现YNNA14.0ProcessContro1.s加区Startupcheckprocedures,whereappropriate.适当时开工前的检查程序区Processrecordsbeingcomp1.etedinaccordancewithprocedures.根据程序的要求完成加工记录区Productionrecpesscfcatonsinp1.aceandofIhecorrectversion.现场易于得到加工配方/规

20、格书，版本正输区Checksinp1.acetomonitorCritica1.Contro1.Pointsortechnica1.parameterandensurecomp1.iance.对CCP监控或工艺参数进行检查，确保和要求相符因TimeandtemperatureoperatinginaccordancewithHACCP根据HACCP的要求进寸间和温度的控制因Effectivesystemsinp1.acetoidentifyandcon1.rothetraceabi1.ityofre-workandWIP.有效的返工和加工中产品的追溯体系凶Effectivesegregatio

21、nofhighand1.ow-riskareas.高、低风险区域的有效的区隔凶Effectiveproceduresforhighand1.ow-riskareas.港i、低风险区域的有效的管理程序High-riskoperativesentertheareaviaadesignatedchangingfciity.进入高风险操作区域应先通过专门设计的更衣设枪High-riskoperativesWOrkWear,removedbeforegoingtothetoi1.et,smokingoreating.迸入厕所，抽烟和吃东西时，应脱去高风险操作区域的工作麻区High-riskoperati

22、vesworkwearc1.ean高风险操作区域穿着的工作服保持干净AIBVCIDTcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.iant符合性Section章节NonConformanceandObservations市核不符合项及发现YNNA15.0Fi1.1.ing,Packing,StorageandDespatch包奘，存放和发IK11T因Productrequiringmaturationstoredundersuitab1.enditions.Proceduresinp1.ace,whereappropriate.需要熟成的产品应

23、有适当的储存条件.适当时，应有相应的控制程序冈Effective1.ineset-upproceduresinp1.ace.建立有效的生产线启动程序因Effectiveproceduresinp1.aceforthecontro1.of1.abe1.1.ingandpackpresentation.有效的程序控制标签及包奘袋内容因OEffectiveProCedUreSinp1.aceforthecheckingofdurabi1.itycodingandkVbatchmarking.有效的程序检查有效期和批号标识的打印质因Effectiveproceduresinp1.aceforthech

24、eckingofweightandvo1.ume.有效的程序检查重量和容积因Under/Overweightsrejected,Whereappropriate.适当时常量不合格的产品会被剔除因Effectiveproceduresinp1.aoeforthecheckingofpackintegrity(eg.sea1.and1.eakerchecks).有效程序检查包装的完整性和密封性UEffectiveproceduresinp1.aceforthetestingofmeta1.detectororotherforeignbodydetector.有效的程序测试金属探测器或其他异物探浏器

25、的功能正常因Meta1.detectorincorporatesana1.armonabe1.tstoporautomatic(JiVenintoaIoCkedunit.金属探测器带有报警装置、输送带会停止，或在连鳗的生产线中具备自动产品别除设枪因Meta1.detectoringoodworkingcondition.金属探测羔工作状况良好凶Functiontestedatstartofproductionrunandat1.easthour1.yinbetweenandagainattheend,orinaccordancewithprocedure.在开工前，每小时一次及生产结束时进行员

26、敏度测试或根据相关程序要求执行Tcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.iant符合性Section章节NonConformanceandObservations市核不符合项及发现YNNA15.0Fi1.1.ing,Packing,StorageandDespatch%41,包奘.存放和发货ZUURejectedproductshand1.ednaccordancewithwrittenprocedures.根据书面的程序对拒收的产品进行处理区Adequateproductre1.easeproceduresInp1.ace.适当的产品放

27、行程序Reca1.1.anddetentiono1.cyandproceduresinp1.aceIornonconformingproducts.应建立召回和不合格产品扣留的程序凶Nonconformingproductshand1.edordisposedofaccordingtothenatureofIheProWem.根据问理的情况，对不合格产品进行处理或销毁因Tesco1.egounotifiedinatime1.ymannerofanyi1.1.ega1.orunsafeproductswhichmaya1.readyhavebeendespatched.如发现已发货的产品是非法或

28、不安全的，及时通知乐购因FinishedgoOdSstoredinac1.eanenvironment.成品存放在清洁的区域Finishedgoodsstoredsoastominimisetheriskofcontamination.成品的存放应尽可能避免污染的风险因DesignatedequipmentbatteryCharging/maintenancearea,awayfromproduct.设备充电及维护区域远离产品因EffectiveproceduresinPiaceIorthecheckingofvehic1.ec1.ean1.inessandtemperature.有效的程序检

29、查车镉的清洁和温度AVBCDIEITcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.ian1.符合性Section章节NonConformanceandObservations审核不符合项及发现YNNA16.0Personne1.,PremisesandEquipment个人、厂房和设备因1.1.1.JSuitab1.estoragefaci1.itiesfora1.1.chemica1.s,so1.vents,1.ubricantsandpesticides.化学药品，溶剂，润滑油，杀虫剂等存放在适当的地方因A1.1.chemica1.sc1.

30、ear1.yidentifiab1.e(inc1.udingthosedecantedintosma1.1.ervesse1.s).所有化学品都要标识清锭(包括分装的小容器)区1.ubricantsoffoodgrade.使用食品级润滑油因Engineeringandmaintenanceareasawayfromproductionareasandsuitab1.yooJro1.1.d.工程部和维修区域远离加工区域，而且受到合理授制因Systemsinp1.acetominimisetheaccumu1.ationofwasteandunfitmatena1.s.应有适当的制度使废弃物在加工

31、区的积聚达到迸少,防止使用不适宜的原料凶Adequatewastedisposa1.faci1.ities.适当的垃圾处理设施凶Externa1.waste1.1.ectioncontainerssuitab1.ycovered.外部垃圾箱有加盖区Site,genera1.1.yc1.eanandtidy.现场干净整治IZISuitab1.estaffchangingfaci1.ities.适当的员工更衣设施因Suitab1.ehandwashingfaci1.ities.适当的洗手设施因Adequatestafffaci1.ities(1.ockerroom,CanteenVestrooma

32、ndtoi1.ets).适当的员工设施(更衣柜，快厅，厕所等)因Designatedsmokingarea.指定的吸烟区凶Provisionforthestorageoffoodsbroughtontosite.提供存放外带进来食品的区域冈Workwearandoutdoorc1.othingsegregated.工作期和员工私人衣物分开存放Tcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAudit冈Staffadheringtothhygieneru1.es.员工ift守卫生邈TC5031.ogouT1.&TFood1.ega1.Comp1.ianceAuditC

33、omp1.ian1.符合性Section章节NonConformanceandObservations审核不符合项及发现YNNA16.0Personne1.,PremisesandEquipment个人、厂房和设备冈1.1.Factorypenpo1.icy,whereappropriate(noc1.earp1.astic)适当时.工厂制定记录笔的使用的制度,(不使用透明塑料)冈Sitesecure.工厂保安良好区Itemsstoredexterna1.1.ysuitab1.yprotectedfromcontaminationandordeterioration.物品等存放时应迸行外部保护

34、，避免污染和变质TrayZutensiIwashingsuitab1.ysegregatedfromproductionandInaccordancewithprocedures.托盘,器具清洗区绿和加工区分开并设计符合流程Wa1.1.s,f1.oors,andcei1.ingsdesigned,constructedandmaintainedtominimisetheriskofCOnIaminatKn.WS.地面，天花板设计，建造，堆护良好以减少污染区F1.oorshaveadequates1.opetodrainageanddonotpoo1.water.地面有适当的斜度，没有积水区Dr

35、ainagedesignedandmaintainedtominimisetheriskofcontamination.下水道设计和维护良好以减少污染凶Windowsdesignedtobeopenedaresuitab1.yscreenedtopreventpestingressandwhereconstructedofg1.ass,areprotectedfrombreakage.窗户通风时.有纱窗防止虫害；对玻璃进行防破损属蔽区Adequate1.ighting.适当的照明设枪区Siteadequate1.yproofed.现场密封区Wherescreenedorfi1.teredair

36、isrequired,theequipmentusedforthepurposeisadequate1.ymaintained.对空气有过谑时，对过谑号进行必要的维护凶Equipmentandmachineryadequate1.ymaintained.设备和机器维护良好A1.BICVDTcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAuditComp1.ian1.符合性Section章节NonConformanceandObservations市核不符合项及发现YNNA0口CorporatemmitmenttoEthica1.Tradingintheformofa

37、writtenpo1.icy,coveringtheemp1.oymentoffu1.1.-time,pa11time,agency,gangandhomeworkersetc.公司制定书面的道德贸易规范,谢盖全职、临时工等，雇工，帮派及家庭工因Thesitehasreceiveda1.etterfromTesco1.egouinformingitofitsethica1.riskraiing.公司已收到乐购有关道德规楚的政策信及评比结果Thesitecandemonstratethatemp1.oymentsfree1.ychosen.自由选择的雇佣关系凶Workersarea1.1.owe

38、dfreedomofassociation.g.Unionrecognition,v/orkscounci1.setc).员工可自由结社Workingnditionsaresafeandhygienic.工作环境安全卫生Designatedpersonsresponsib1.eforH&S.andH&Sriskassessme!sundertaken,whereappropriaie.适当时指定专人负责健康如安全及执行危害分析因Nochi1.dIaixiur.没有使用童工SWagesareenoughtomeetthebasicneedsandprovidesomediscretionaryi

39、ncome,orcomp1.ywithminimumv,age1.egis1.ation,whereitexists.薪水符合国家规定的基本要求ThesiteoperatesanEqua1.Oppor1.uniJiespo1.icyanddoesnotdiscriminateonrace,caste,age.gender,re1.igionorunionmembershipetc.机会平等，没有歧视政策，包括神族，等级，年龄,性别，宗教与团体等凶Workisonthebasisofarecognisedemp1.oymentre1.ationship正规的雇佣关系符合国家政策，法律凶Nohar

40、shorinhumantreatmentofstaff.对员工不租或不人道的对待HasthesitehadanykindOfirXjePerKteEethica1.assessment?YN(Hso.bywho?)是否接受过第三方道憾规苑的评估(是的话,由itt评砧的)Whathas!hesitedonetoidentifyarx1.tack1.eethica1.tradingissues?如何识别和处理道德贸易规范的问题WhathasIhesupp1.ierdonetoinformthworkforceoftheirob1.igationsasanEthica1.emp1.oyer在道德贸易规葩前提下供应商如何让员工知道自己的责任与义务Doesthesiteuseagencyga11g1.abour?Y/NIfYeshavetheybeenaudited?Y/N是否雇佣团体,甥派？如果是的话，是否受到过市椽1.istagencies/gangsused使用的中介/团体：ABCDviETcsoo1.ogouT1.&TFood1.ega1.Comp1.ianceAudit